FAQs
Is HFC connection Good? While HFC connection is not as good or reliable as fibre to the premises connections (FTTP), it is affordable and better than FTTN and FTTC. Nevertheless, depending on the provider, such as SpinTel, HFC can provide internet speeds similar to FTTP, considered a superior NBN connection.
What does nbn HFC mean? ›
Hybrid Fibre Coaxial (HFC) nbn.
Why is the online light flashing on my nbn connection box? ›
The ONLINE light on your HFC Connection Device signifies the link between your Connection Device and the nbn line. The ONLINE light should be ON and SOLID GREEN. If the ONLINE light is OFF or FLASHING GREEN, this indicates a fault on the connection/line.
Is HFC faster than fiber? ›
The HFC connection allows for double the download speed of our most popular Fibre Broadband plan† so you can stream video in HD to your hearts content. Simple to set-up. One of our technicians will deliver your cable modem, complete the set up, and get your WiFi up and running quick-smart.
How reliable is NBN? ›
During December 2023, the average rate of outages per day on fixed-line NBN connections was 0.28 across service providers featured in the report. The average rate of outages per day was 0.32 for services on other superfast networks and 0.48 for NBN very high speed services.
How fast is the nbn HFC? ›
“And, as a result, the Wholesale Broadband Agreement (WBA5) product description specifies the HFC product as delivering a maximum sustained information rate of 750Mbps with the potential to burst up to a maximum of 970Mbps, at potential burst durations between 1-50 seconds at least once a day.
How long does it take to connect to nbn HFC? ›
For fibre-to-the-premises (FTTP) with an external nbn™ box installed and fibre-to-the-node (FTTN) fibre-to-the-curb (FTTC) and fibre-to-the-basem*nt (FTTB) between 2-3 weeks. For Hybrid fibre-coaxial (HFC) 4 weeks. 2-3 days if both internal and external nbn™ boxes have been installed for fibre-to-the-premises (FTTP).
What WiFi is nbn? ›
What does nbn stand for? The nbn is Australia's National Broadband Network and it is specifically designed to transfer the large amounts of data via fibre optic cables. The Federal Government has funded this upgrade because Australia's old copper phone lines weren't coping with how we use the internet today.
What happens if I reset my nbn? ›
Once you reset the NBN box, you will re-establish your internet connection. Rebooting clears any issues that might have affected the connection or triggered slow internet speeds.
Why is my nbn not connecting to the internet? ›
Locate your nbn modem and ensure that it's connected correctly, with cables in good condition and plugged in securely. Turn off the electrical outlet for your modem and leave it off for at least 10 seconds. Turn the outlet back on and wait for the modem lights to settle, then attempt to view a website.
If your device has an Ethernet port, plug directly into the nbn connection box, using an Ethernet cable, rather than using the wireless router. To do this, you can unplug the wireless router from the nbn connection box and use that cable to plug in to your device.
What color should the lights be on my nbn box? ›
Power Light – this will be solid blue when the nbn™ connection box is powered on. Connection Light – this will be solid blue when the nbn™ connection box is powering the nbn™ access network equipment outside your home. If the light is red, contact your phone and internet provider.
How do I check if my nbn is activated? ›
You'll know the nbn™ connection box and your Wi-Fi gateway are connected correctly when the LAN Light on the device turns blue or amber. The four lights on the top of the nbn™ connection box can tell you a lot about your connection.
How to fix nbn box? ›
To reset your nbn™ connection Box:
- First, turn off the power to your connection box by unplugging it from the wall power outlet.
- Next, remove the power cable from your connection box and wait 2 minutes.
- Reconnect the cable and turn the power back on.
- After about 1-2 minutes, you should see some lights:
For fibre-to-the-premises (FTTP) with an external nbn™ box installed and fibre-to-the-node (FTTN) fibre-to-the-curb (FTTC) and fibre-to-the-basem*nt (FTTB) between 2-3 weeks. For Hybrid fibre-coaxial (HFC) 4 weeks. 2-3 days if both internal and external nbn™ boxes have been installed for fibre-to-the-premises (FTTP).
What is the best NBN connection type? ›
The best NBN connection type is fibre-to-the-premises (FTTP). An FTTP connection sees a fibre optic cable being run from the NBN point of interconnect (POI) directly to your property. An FTTP connection can support the fastest download speeds, which currently max out at 1Gbps.
Why is my NBN connection so bad? ›
Reason your NBN is slow #1: Hardware issues
From its investigation, NBN Co concluded that the most common speed issues stemmed from: Modems with out-of-date firmware. Channel interference. Positioning and placement of the modem.
Is NBN or WIFI better? ›
If you live in an area where fixed-line internet is not available or is unreliable, wireless broadband may be the better option for you. However, if you require a fast and reliable connection for activities such as video conferencing or online gaming, the NBN is likely to be the better choice.
